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Hello From Nova Scotia: The Lunenburg Inn - One Couple's Unique (pre-) Retirement Story

The day had started great: a hearty andfurniture arrived in Lunenburg in mid-August
healthy breakfast at the Lunenburg Inn wasand after its arrival they finally had a
excellent preparation for a full day offully furnished living room without the
discovery. During the bright and sunnynightly  furniture  move.
morning I headed out and went on a walking
tour through Lunenburg, a quaint and scenicThe Lunenburg Inn had been an abandoned
town on Nova Scotia's southern coast whosebuilding, so it needed a lot of work. From
unique architectural heritage has garnered it1924 to 1979 it had been the "Hillside
the coveted UNESCO World Heritage SiteHotel", a 13-room hotel (with one bathroom!)
designation. I capped off my localnext to the town's train station. In the
explorations with a visit to the famousmeantime the train service to Lunenburg has
Fisheries Museum of the Atlantic, a renownedbeen discontinued for many years. The
museum that celebrates the maritime heritageproperty was abandoned for a number of weeks
of  Nova  Scotia.just prior to being purchased by the previous
owners in 1988. When Don and Gail purchased
I had big plans for today: a scenic drivethe property in 1995 the building was very
along the Lighthouse Trail through scenictired and in need of a complete redecoration
communities such as Mahone Bay and Peggy'sand upgrading, including furnishings, to
Cove to my final destination for today:bring  it  up  to  a  4  1/2  star  property.
Halifax, Nova Scotia's capital. But before
saying goodbye to this charming town I wantedDuring their first winter of 1995 Gail
to find out a little bit more about thestripped every piece of furniture and
hospitality entrepreneurs running thediligently refinished it. All the couches and
Lunenburg Inn. I am always interested in thearmchairs were re-upholstered. Don himself
people behind the destinations, because thelearned how to fix the plasterwork in this
people are really the key factor in anyhistoric building, and in the dining room the
hospitality  experience.couple removed nine layers of wallpaper and
four layers of paint, all accumulated over
So with my suitcase packed and stashed safelythe years since the building's construction
in the car, I sat down with Don and Gailin 1893. Carpets were torn out and replaced,
Wallace, owners of the Lunenburg Inn, to findfloors were refinished. So far in the last 11
out more about their personal story. Donyears, all the rooms have been redecorated at
started off by telling me that he had spentleast three times. Don feels very strongly
33 years with a Toronto-based company in thethat a bed and breakfast should never look
warehousing and transportation business,tired. His goal was to make the Lunenburg Inn
holding the title of Vice President towardsa warm, comfortable place with upscale
the end of his tenure. He felt it was time tofeatures.
make a significant change in his life, so he
and Gail sat down to discuss what optionsNow the Lunenburg Inn is in its 12th season
they might have. They talked about downsizingand it is still holding up well. Don and Gail
their house and looking at a second careermeanwhile are ready to start their real
that they could start together. They alsoretirement. Don informed me that about 40% of
wanted to relocate away from the Toronto areabed and breakfast owners do not reopen after
and find a place where they would be able totheir third season, another 40% of B&B owners
retire. So they started looking furtherdiscontinue their business after 6 years.
afield.Only 5% of B&B owners make it to the 10-year
mark. Don adds that running the Lunenburg Inn
One day in February of 1995 they noticed anwas "his second and final career", and he and
advertisement in the Financial Post for aGail had committed to 10 years. Now 11 years
place called the "Lunenburg Inn". This strucklater, they are ready to move on into a
a chord because both of them had beenwell-deserved  retirement.
dreaming of retiring near the ocean. So Don
picked up the phone and got in touch with theBut this industrious couple did not stop at
real estate broker. On a Sunday morning inbeing B&B owners: from 1997 to late 2002 they
February he flew to Halifax and fell in lovealso owned an M&M Meat Shop franchise which
with Nova Scotia's South Shore. Don adds thatmeant that Gail managed the retail operation
Lunenburg was not as pretty as it is today,while Don together with some hired help ran
but even then he recognized the potential ofthe bed and breakfast. Gail would be at the
this town. He really liked the property astore every day from 9 am to 6 pm, and Don
lot, although it would need a lot of work. Sowould handle the ordering and the accounting
he phoned Gail to share his positivefor the meat shop in addition to his duties
impressions and suggested that they bothat  the  inn.
travel to Lunenburg the following weekend to
see the inn. All the necessary professionalToday, the couple is focusing on the
contacts were initiated: the mortgage officerLunenburg Inn only. Their day starts at 6 am
at the bank, the building inspector, the realwhen fresh muffins are baked for up to 19
estate agent and the lawyer who would handlebreakfast guests. Guests can come to
the transaction. Don and his wife talked thebreakfast whenever it suits their schedule.
idea over with their grown-up children. TheDon and Gail put a lot of effort into
following Sunday afternoon there was apreparing a healthy, filling and attractively
meeting with the building inspector, afterprepared breakfast that always includes a lot
which Don prepared the offer. On Mondayof fresh fruit. They work with a 7-day
morning the mortgage was approved and shortlyrotation for the breakfast so none of the
after lunch Don handed the realtor a chequeguests will get bored of having the same
as the downpayment for their retirement plan:dishes  served  twice  in  a  row.
the Lunenburg Inn. Shortly after his arrival
back in Toronto he received a call from hisBreakfast takes place form 8 to 9:30 am and a
realtor that they would now be the proudhelper in the kitchen handles the plate
owners  of  an  inn  as  of  May  1,  1995.layout, coffee and toast. Two housekeepers
help with the maintenance and cleaning
Ironically, the day that this real estatechores, and all the laundry for the inn is
transaction was completed Don had to go on ahandled in-house. The Lunenburg Inn opens
business trip to Vancouver, and he and hisfrom the beginning of May until late October.
colleague went out after work and celebratedDon and Gail have made a commitment that one
with a bottle of wine. It was not untilof them will always sleep in the house when
months later that his coworker found out thatthe B&B is in operation. The guests may
Don had a real reason to celebrate on thisalways have potential needs, and it is
very day: the beginning of his second career.important to have a competent contact person
on  site.
Back in Toronto Don wrote a letter of
resignation to his company's president whoDon and Gail are proud of the fact that the
was very surprised since he and most peopleLunenburg Inn was the first 4.5 star property
in the company had assumed that Don was ain Lunenburg, a property that combines the
"lifer", i.e. that he would spend the rest of"warmth of home" with Victorian charm. 75% of
his working life at this company. Don gave 6their business stems from repeat customers
months notice and would leave his position asand referrals, evidence of their commitment
Vice-President by the end of August. Thisto  an  outstanding  hospitality  experience.
gave the couple sufficient time to organize
garage sales to get rid of unwanted furniturePersonally, they live in a separate private
in Toronto. On April 28 their van left at 5apartment on the lower level of the inn, and
am, packed up their goods and arrived induring the winter season they like to spend
Lunenburg on April 30. Don had booked twotime with their children and go to South
weeks of vacation and his son came along toCarolina for a couple of weeks. There is
spend his summer in Lunenburg - a perfectalways stuff to be done around the inn, and
arrangement since Don still had to wrap upwinter is the perfect time for redecorating
his last few months with his company inor upgrades. Don also likes to go curling
Toronto.about four to five mornings in the week
during  the  winter.
So from May onwards Gail and their son Drew
started to operate the bed and breakfast.The Lunenburg Inn is currently listed for
Their daughter came to join them in July, shesale. Neither Don nor Gail are in a rush to
had just finished her last year of highsell the property, and they realize that it
school and was starting a degree at Wilfredis going to take a special buyer who is going
Laurier University in September. Don was ableto be interested in running this inn.
to leave his position early since by the endSometimes it could take as much as three to
of July a replacement had been hired. So onfive years to sell a property like this. Don
August 1 the entire family was united inand Gail indicated that once the inn sells,
Lunenburg.they will stay in Lunenburg, and buy a simple
family home. They enjoy the weather here:
The Lunenburg Inn was furnished when Don andsummers are less hot and humid than in
Gail purchased it but the owners had takenOntario, and there is less snow and rain.
personal pieces that had been used in theGail adds that during the first four years in
inn. The living room was very sparse and someLunenburg she did not even need winter boots.
rooms were missing chairs and tables. So forAnd falls are simply gorgeous in this quaint
the first few weeks, Gail and her son Drewcommunity.
embarked on a nightly routine of furniture
moving: they needed to provide a fullI realized that here was a couple who had
compliment to those rooms rented for themade some very strategic, well thought-out
night with the remaining furniture decoratingdecisions about their retirement. They knew
the living room for that night. That meantexactly where they were going and what their
that furniture pieces continuously had to benext step was going to be. Few of us are so
moved around from one room to another. Theylucky as to have such a clear idea of where
had decided to leave their Toronto-area houselife is going to take us. With these thoughts
furnished while Don still lived there and toin mind I thanked Don and Gail for their warm
improve the chances of selling it. It washospitality, and set off to continue my
sold only in late July (with a mid-Augustjourney along the Lighthouse Trail to
closing) and Don had the moving company packHalifax.
everything up in the last week of July. The



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